The Recovery-as-a-Service (RaaS) market in 2022

Recovery-as-a-Service (RaaS) is designed to back up and restore data from an application, database, or storage system in the event of damage from a cyber attack, human error, or natural disaster.

RaaS is a form of in-house data recovery outsourcing that allows organizations to take advantage of data recovery without having to dedicate IT resources.

Here is everything you need to know about the RaaS market:

RaaS market

The RaaS market was valued at $3.1 billion in 2020. It is expected to maintain a compound annual growth rate (CAGR) of 35.8% from 2020 to 2027 and end up being worth $26.5 billion.

The backup and recovery segment of the market is projected to reach $9.3 billion by 2027, at a CAGR of 33.9%. A CAGR of 30.9% is forecast for the real-time data replication segment.

The world market is regionally segmented as follows:

  • The US market was valued at US$938.4 million in 2020, with a 30.2% share
  • The Chinese market is forecast to grow at a CAGR of 33.9%, which will reach $4.3 billion by 2027
  • Japan and Canada are forecast to grow 32.2% and 30.6% annually over the forecast period, respectively
  • Within Europe, Germany is expected to maintain one of the highest CAGRs at 24.4%.
  • The Asia-Pacific market, led by India, Australia and South Korea, is projected to reach $3.3 billion by 2027

By Industrythe banking, financial services and insurance (BFSI) sector is driving demand in the RaaS market.

Other notable industries in the market are:

  • IT
  • telecommunications
  • retail and consumer goods
  • government
  • health care
  • media and entertainment

RaaS Features

If an organization does not have the IT resources to implement and manage its own backup and disaster recovery needs, it can outsource them to a third party.

There are different types of Recovery-as-a-Service offerings, depending on the customer’s desired involvement in the process and expertise:

Fully managed RaaS

For fully managed RaaS offerings, the third party is responsible for the entire backup and disaster recovery process with little involvement from the customer.

The service provider takes care of everything from protecting data infrastructure resources, both in the cloud and on-premises, to conducting regular DR tests to validate workflows, to performing recovery if necessary.

Supported RaaS

Supported RaaS offerings allow customers more control and authority over the backup and disaster recovery process than fully managed services. However, only a few companies offer this service.

In the supported model, responsibilities are shared between the third party and the customer. In most scenarios, the RaaS provider acts as a consultant and supervisor, responsible for the infrastructure and data replication, while the customer remains responsible for the integration, validation, and testing processes.

Self-Managed RaaS

Self-managed RaaS offerings come closest to a do-it-yourself solution. The service provider provides a customer with the necessary information and tools to perform and configure the backup and disaster recovery process.

This type requires the most involvement from the IT department as they may need to create some processes from scratch, e.g. B. Data replication, data duplication and data recovery scripts.

Benefits of RaaS

RaaS solutions offer a number of advantages to organizations that use them, compared to relying solely on in-house expertise and resources.

Notable benefits of RaaS offerings include:

  • Relieves the IT team
  • Pay-as-you-go subscription models
  • cost efficient
  • Accelerates data recovery time
  • Ensures flexibility and scalability of recovery systems
  • Improves the reliability of backups and restores
  • Reduces redundancies

The importance of a data recovery plan

As customer data plays a central role in companies, the costs of a data loss incident have also skyrocketed.

Surveys show that 93% of businesses close within a year after a major data disaster, while 96% of businesses are fully recovered with a reliable disaster recovery plan.

“Understanding your vulnerabilities, preparing for the worst, and hedging against the risks is a company’s first line of defense.” according to a post at Diverse Services.

“A disaster recovery plan is a step-by-step plan that documents a structured approach to disaster response. The first step in planning, as usual, is to take onboard steps to identify the most critical IT services and data.”

RaaS Use Cases

Disaster RaaS solutions of all three types can be customized to meet the needs of any organization, from small businesses to mega corporations.

Check out the following examples that show how organizations across different industries are using RaaS solutions:

Mitel Networks Corporation

Mitel Networks Corporation is a provider of telecommunications and UCaaS services to over 70 million business users in 100 countries. It offers solutions ranging from public, private and hybrid cloud communications to cloud-based network and telephony services.

Mitel worked to manage its sprawling IT environments and the vast amounts of siled data they produce. Increasingly focused on security, stability and scalability, Mitel needed a way to secure its data.

Mitel chose to work with Google Cloud and RiverMeadow, a Premier Partner, and acquired various cloud data storage, operational and disaster recovery solutions.

“We wanted to leverage all of the Google Cloud services like VM snapshots, Operations Suite, cloud storage, disaster recovery, and more.” says Rick CiriglianoSVP Cloud Operations, Mitel Networks.

“VMware Engine and Compute Engine presented an integrated approach to the non-production and production environment migrations that we wanted to complete.”

With Google Cloud and its partner, Mitel has scaled monthly operations four times faster, reduced time-to-market for its services, and improved its security posture and disaster recovery capabilities.

Hyundai Heavy Industry

Hyundai Heavy Industries (HHI) is one of South Korea’s largest suppliers of shipbuilding, heavy equipment, machinery and petroleum.

HHI has grown into a leading company in the manufacture of industrial robots, controllers and cleaning robots.

The company suffered severe damage to its data centers after a 5.8 magnitude earthquake and was looking for a more reliable and resilient data backup and recovery solution.

Working with IBM Business Resiliency Services, HHI implemented a proactive response framework covering their core systems, including a disaster recovery system and strategy.

“HHI chose to partner with IBM Business Resiliency Services for strategic disaster recovery operations based on IBM’s extensive experience in regional and global disaster recovery.” says Jung Hun SeoCIO, ICT Innovation Center at Hyundai Heavy Industries.

By partnering with IBM, HHI covered 292 application systems with IBM Disaster RaaS solutions and established a disaster recovery center capable of withstanding magnitude 7+ earthquakes.

NTT Netmagic

NTT Netmagic, part of NTT Company, is a leading provider of managed hosting and hybrid cloud services in India.

They operate three R&D centers and 10 data centers in five Indian cities and offer their services to over 2,500 enterprise customers across the country.

As one of the largest cloud service providers in the region, NTT Netmagic needed a more stable, secure and scalable data protection solution. They tried to solve their backup failures, long backup windows, and inefficient disaster recovery processes.

Working with Commvault, NTT Netmagic has implemented Commvault Complete Backup & Recovery in its data centers, in addition to Commvault Professional Services for data migration.

“Commvault’s deduplication and compression capabilities reduced storage consumption by 35% and reduced storage costs by $300,000 per year,” says Ashwin BhadraAssistant GM, Backup, Disaster Recovery and Storage Products and Services, NTT Netmagic.

“Commvault’s rich capabilities and cloud integration capability have enabled us to pursue our hybrid cloud strategy, to be a data steward and to achieve data-ready status across all services.”

With Commvault, NTT Netmagic has been able to reduce its backup window from two days to eight hours and has seen a 35-40 percent improvement in resource management efficiency.

RaaS provider

Some of the leading RaaS providers in the market are:

  • wind stream
  • Broadcom
  • AWS
  • Verizon
  • IBM
  • Microsoft
  • Google cloud

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