The Hackett Group launches a new market intelligence service for providers and users of software and services

MIAMI & LONDON–(BUSINESS WIRE)–The Hackett Group, Inc. (NASDAQ: HCKT) today announced the launch of a new market intelligence service for software and service providers designed to provide business executives with critical information and insights that can inform their purchasing decisions . The Market Intelligence Service measures the ability of software and service providers to deliver business value and their unique ability to help organizations achieve world-class digital performance levels.

The new Market Intelligence Service from The Hackett Group® evaluates software and solution providers using the Hackett Excelleration Matrix, designed to evaluate offerings based on capabilities, business performance impact or business value, and ability to improve process and functional performance and alignment with empirically proven best practices in Hackett Group’s renowned benchmarking database. Specifically for software, the service will classify providers into three main categories: integrators, innovators and world-class digital solutions. (see grafic).

Hackett Group’s extensive intellectual property draws on data, insight and applied knowledge from nearly 20,000 benchmark studies of the world’s leading companies – including 97% of the Dow Jones Industrials, 94% of the Fortune 100, 70% of the DAX 30 and 51% of the FTSE 100.

“In today’s increasingly digital world, it’s not enough for solution providers to have a robust feature set. Organizations want solutions that can deliver results, and The Hackett Group is in a unique position to help them evaluate and select the offerings that can deliver,” said Michel Janssen, Hackett Group’s chief market intelligence officer. “While other companies compare and rank solution providers by technology and scope, we use our deep process knowledge and insights from our unmatched benchmarks to create a new outcomes-based paradigm and truly evaluate how well solution providers can help organizations achieve ROI and achieve targeted business results. We believe this will be a strong and compelling value proposition for all C-level leaders and their respective teams.”

According to The Hackett Group Chairman and CEO Ted A. Fernández, “The Hackett Group has relied on its proprietary benchmark studies, process and best practice implementation expertise for decades. Now, we offer organizations a way to achieve even greater value by helping them evaluate which solution provider offerings best help them improve efficiency, effectiveness and customer experience, and achieve digital world-class performance levels.”

Initial research reports from Hackett Group’s new Market Intelligence Service focus on software vendors for the customer-to-cash processes, with separate research reports covering: cash applications; debt collection and dispute resolution; order/contract management; customer billing; and credit management. The second wave of research reports will focus on the source-to-pay space and examine: third-party risk; environmental, social and governance issues; and other areas.

Market Intelligence Service research reports are offered to Hackett Group clients. Additionally, they are sold individually, with results available for licensing by solution providers for use in their marketing and sales efforts.

For more information on Hackett Group’s Market Intelligence Service, visit

About the Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) is an intellectual property-based strategic consulting firm and leading enterprise benchmarking firm for global enterprises, providing digital transformation, including implementation of leading enterprise cloud applications, workflow automation and analytics that enable Digital World Class Perfomance.

We draw on our unparalleled IP from nearly 20,000 benchmark studies of the world’s leading companies – including 97% of the Dow Jones Industrials, 94% of the Fortune 100, 70% of the DAX 30 and 51% of the FTSE 100 – captured through our leadership benchmarking Platform Quantum Leap® and our Digital Transformation Platform (DTP) we accelerate best practice implementations.

For more information about The Hackett Group, visit:, or call (770) 225-3600.

Hackett Group, the quadrant logo, World Class Defined and Enabled, Quantum Leap, Digital World Class, and Hackett Excelleration Matrix are registered trademarks of Hackett Group.

Cautionary Note Regarding “Forward-Looking” Statements

This press release contains “forward-looking” statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Statements, including but not limited to words such as “expect”, “anticipate”, “intend”, “plan”, “believe”, “seek”, “estimate” or other similar expressions or variations of such words or similar expressions, which indicate existing or future anticipated or anticipated events or results are intended to identify such forward-looking statements. Forward-looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that could cause the Company’s actual results, performance or achievements to differ materially from the results, performance or achievements described in the forward-looking statements expressed or implied. looking statements. Factors that may affect such forward-looking statements include, without limitation, Hackett Group’s ability to effectively commercialize its digital transformation and other consulting services, competition from other consulting and technology companies that have or may develop in the future similar offerings that economic viability of Hackett Group and its services; and other risks identified in Hackett Group’s reports filed with the United States Securities and Exchange Commission. Hackett Group undertakes no obligation to update this press release or any forward-looking statements contained herein.

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